Privacy Policy
Last Updated: May 30, 2026
CONTENTS
- Introduction
- Information We Collect
- How We Use Your Information
- How We Share Your Information
- Third-Party Services
- Email Marketing and Communications
- Cookies and Tracking Technologies
- Data Retention
- How We Protect Your Information
- Your Privacy Rights
- California Privacy Rights
- International Users
- Children’s Privacy
- Links to Third-Party Websites
- Changes to This Privacy Policy
- Contact Us
- Payment Processing
- SMS Marketing
- Behavioral Advertising
- Do Not Track Signals
- User-Generated Content and Reviews
1. Introduction
Clairvene (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit Clairvene.com or interact with our products and services.
2. Information We Collect
We may collect information you provide directly to us, including your name, email address, billing and shipping information, payment details, account information, and any communications you send to us. We may also collect device information, browsing activity, cookies, and analytics data.
3. How We Use Your Information
We use your information to process orders, provide customer support, improve our website, communicate with you, send marketing messages where permitted, prevent fraud, and comply with legal obligations.
4. How We Share Your Information
We may share information with service providers, payment processors, shipping partners, analytics providers, advertising partners, and legal authorities when required by law. We do not sell your personal information.
5. Third-Party Services
Our website may use third-party tools and services to process payments, analyze website usage, provide customer support, and facilitate marketing efforts. These providers have their own privacy policies.
6. Email Marketing and Communications
With your consent, we may send promotional emails, newsletters, and product updates. You may unsubscribe at any time using the unsubscribe link included in our communications.
7. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies to improve website functionality, analyze traffic, remember preferences, and measure marketing performance.
8. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
10. Your Privacy Rights
Depending on your location, you may have rights to access, update, correct, delete, or restrict the processing of your personal information. You may also opt out of certain marketing communications.
11. California Privacy Rights
California residents may have additional rights under applicable privacy laws, including rights to access, delete, correct, and learn how their information is used and shared.
12. International Users
If you access our website from outside the United States, your information may be transferred to and processed in countries where data protection laws may differ from those in your jurisdiction.
13. Children’s Privacy
Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children.
14. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective upon posting to this page, and the updated date will be revised accordingly.
16. Contact Us
If you have questions regarding this Privacy Policy, please contact us through the contact page.
17. Payment Processing
Payments are securely processed through trusted third-party payment providers. We do not store complete payment card information on our servers.
18. SMS Marketing
If you opt in to receive SMS communications, we may send promotional messages, updates, and order notifications. Message and data rates may apply. You may opt out at any time.
19. Behavioral Advertising
We may use information about your interactions with our website to display relevant advertisements on other websites and platforms.
20. Do Not Track Signals
Because there is no consistent industry standard for responding to Do Not Track signals, our website may not respond to such browser requests.
21. User-Generated Content and Reviews
If you submit reviews, testimonials, or other content, that information may be publicly displayed and used in accordance with applicable laws and our terms.